Change

We are a source of new ideas and growth, helping our clients, usually Global Fortune 250 firms, to thrive in times of tumultuous change, like these.

We work with clients to engage their markets and customers, study and solve problems and learn new things. We do this by leading collaborative research and design projects.

Armed with creative methods and powerful tools and through a network of connected and talented people all over the world, we grapple with the big problems of the day and help our clients to change and bring change -- bettering lives and bettering living for people everywhere.

 

Thinking

Da Vinci's (Steve) Jobs

Leonardo Da Vinci Mechanical Drawing

There is tiny triangle in Northern Italy, roughly between Florence, Venice and Como, where there is more concentrated skill and capacity to produce fine mechanical things per capita than anywhere else on the planet. The operative word is fine. This is where industry goes for both precision and artistry, not just precision or artistry.

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Our process helped confirm Harken's intuition that even in the face of globalization, lifetime quality and service trumps first cost for most customers, so they stayed out of the race to the bottom.

Johnson Controls Facility Management capabilities seemed to align well with the burgeoning Health Care market. Our research helped the company develop its market entry strategy, leading to rapid growth and high returns.

Our strategy work helped Schneider Electric strengthen its relationships with key customers, positioning it for growth in construction markets even as markets slowed and competitor's fell behind.