Change

We are a source of new ideas and growth, helping our clients, usually Global Fortune 250 firms, to thrive in times of tumultuous change, like these.

We work with clients to engage their markets and customers, study and solve problems and learn new things. We do this by leading collaborative research and design projects.

Armed with creative methods and powerful tools and through a network of connected and talented people all over the world, we grapple with the big problems of the day and help our clients to change and bring change -- bettering lives and bettering living for people everywhere.

 

Thinking

Outing Talent -- Breaking the Culture of Can't

finiteWhen credit markets seized and construction slowed in '08 it seemed as if we had rebooted into safe mode. We're still in it.

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Leading Xylem technologists and business leaders through a series of design charrettes

Leading Xylem technologists and business leaders through a series of design charrettes, we uncovered unmet customer needs, tested new ideas and dramatically accelerated innovation in the global groundwater pumping market.

Our innovation work helped a global water technologies company design smaller, energy-efficient, portable waste-water treatment plants that are used in remote and hard-to-reach locations and where water re-use is vital.

Our process allows Metso to continuously monitor customer feedback from nearly everywhere in the globe with low administrative support but measurable and quick gains in service and product improvements and customer satisfaction.